As part of Entergy New Orleans’ commitment to strengthening reliability and our relationship with our community, we recently conducted comprehensive walk-downs in each New Orleans council district. Led by teams of customer service managers, line workers, and representatives from the Energy Smart program, the walk-downs proactively addressed infrastructure needs across our service area.
Join us in welcoming two new Customer Service Members supporting Entergy New Orleans!
We’re committed to continually improving our customer tools to meet your evolving needs, and in the coming weeks, you can expect to see an updated experience on our myEntergy customer portal.
Last summer, utility bills across the nation surged, largely influenced by a spike in the cost of natural gas. Looking ahead for the rest of this summer, we anticipate that natural gas prices will remain at a much lower level – down over 50% from this past year.
While it takes more energy to heat than cool your home, there are some steps you can take to reduce energy and save on your electric bill. Find out how.
With rising prices in the marketplace for day-to-day items, it is important for you to know that Entergy New Orleans residential rates have declined by 5% over the last 15 years.
COVID-19 presented extraordinary challenges for customers and businesses, but our Care Centers took immediate steps to be able to continue partnering with customers offering in-person bill payment and customer service assistance
Entergy’s information technology team contributed more than 400 hours of community service, exceeding their #IT100HourChallenge in April.
Search